Author Archives: tony

Develop the coach series #4: Coach courage

coaching courage

The fourth in a winter-time ‘Develop the Coach Series’ to help coaches in their practice and help coachees to distinguish quality. Today: Coach Courage A common complaint I’ve heard from clients’ past coaching experiences with others is that the conversations were just that: conversations. Conversations A conversation is a random or semi-random line of discourse […]

Develop the coach series #3: GROW framework and motivation

The third in a winter-time ‘Develop the Coach Series’ to help coaches in their practice, and help coachees distinguish quality. Today: The GROW Framework and Understanding Motivation The GROW model is a rough basis for most coaching approaches. It helps people conceive, set and achieve goals. It was developed long ago by Sir John Whitmore, […]

Develop the Coach Series #1: Ultimately Receptive


Being receptive not just to what people say but to ‘how’ they think and operate. This is the first in a winter-time ‘Develop the Coach Series’ of articles on how pedagogy informs coaching excellence.  A little learning can be a dangerous thing. A usual mantra of experts training coaches to coach is ‘active listening’. This is ultimate, […]

Water cooler (and other) chats

Communication is the lifeblood of any workplace, but sometimes it can feel overwhelming. You’d be hard pushed to find someone looking for more meetings, harder negotiations, or longer group-email threads with more participants.You can be immersed in it virtually all the time if you find yourself in leadership roles where influence is key. Or when […]

Not the Pen or the Sword but the Ear

Listen up … it could be worth your while. The information overload of today means we need quicker attention. Lightening assimilation. Speedy cognitive access, to cope. The ancient skill of proper listening is eroding by the day, not helped by the seismic shift towards popular image- and meme-based communication. This is despite it being among […]

Trustbuilding begins with Trustworthy

Some themes just keep coming up. On the common competencies actively sought in interview, I’ve coached many hundreds of people. One of these is trust-building. Trust-building is such a strong buzzword in an age obsessed with seeing and identifying both internal and external stakeholders as ‘customers’. It seems so important in an age of competitiveness, where […]

Brave Conversations

Brave and unhurried conversations between honest counter-parties have the power to transform. A topic like ‘affirmative action’ has masses of sub-arguments on either side. Or so an eloquent young thinker and author learned as a child, from discussions he had with his intelligent schizophrenic mother, potentially impacting his education. This launched a lifetime dedication to […]